FAQ

Your flowers arrive in a flash and on two wheels. We’ve had a long-standing, trusted partnership with the Veloblitz courier cooperative.

For the sake of the environment, we keep packaging to a minimum: your bouquet is wrapped in recycled, unprinted natural paper. To keep the flower heads fresh—especially if they have to wait a few hours outside your door—the stems are wrapped in a small pouch with wet paper.

It depends on where the destination vase is located. There are two location-based rates that apply only to online orders:

Zone 1: City
8001, 8002, 8003, 8004, 8005, 8037, 8045, 8047, 8048
Price: CHF 15.– incl. VAT

Zone 2: City of Zurich
8006, 8008, 8032, 8038, 8041, 8044 (excluding Gockhausen), 8045, 8046, 8049, 8050, 8051, 8052, 8053, 8055, 8057, 8064
Price: CHF 22.– incl. VAT

The Veloblitz courier will ring a neighbor’s doorbell to try to access the building and leave the flowers in front of your apartment door.

If no one answers, the courier will contact the recipient by phone. Upon request, the bouquet can be placed somewhere safe—for example, in the yellow-green bike trailer next to the house.

Of course, it’s best if someone is home to receive the delivery.

Orders must be placed by 10 am on the same day.

They don’t like drinking the same thing all the time, so change the water in the vase regularly. Some like it hot—but not flowers. So don’t place them in direct sunlight or next to a radiator. What helps them bloom most of all: a little attention and care.
As you can see, flowers are only human too.