Privacy Policy
The party responsible for data processing is:
Blumerei Kalkbreite GmbH
Kalkbreitestrasse 8
8003 Zurich
Switzerland
[email protected]
Phone: 079 717 97 53
We appreciate your interest in our online shop. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.
1. Access data and hosting
You can visit our website without providing personal information. Each time a webpage is accessed, the web server automatically stores a so-called server log file containing, for example, the name of the requested file, your IP address, date and time of access, the amount of data transferred, and the requesting provider (access data), and documents the access.
This access data is evaluated exclusively to ensure the smooth operation of the website and to improve our offering. This serves to safeguard our legitimate interests in the correct presentation of our offer in accordance with Art. 6 para. 1 sentence 1 lit. f GDPR. All access data is deleted no later than seven days after your visit.
Hosting
Hosting and website display services are partly provided by our service providers on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in forms on this website are processed on their servers. If you have questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.
2. Data processing for contract fulfillment, contact inquiries, and customer accounts
We collect personal data when you voluntarily provide it as part of your order, when contacting us (e.g., via contact form or email), or when opening a customer account. Mandatory fields are marked as such because we require this information to process the contract, handle your inquiry, or create the account. Without it, you cannot complete the order, create the account, or submit the inquiry.
We use the data you provide to process contracts and respond to your inquiries in accordance with Art. 6 para. 1 sentence 1 lit. b GDPR. Further information, especially regarding the transfer of data to our service providers for order, payment, and shipping processing, can be found in the following sections.
After the contract has been fully processed or your customer account deleted, your data will be restricted and deleted after the statutory retention periods under tax and commercial law, unless you have expressly consented to further use or we are legally permitted to use your data beyond that. You may delete your customer account at any time by contacting us or using the function provided in your account.
3. Data processing for shipping
To fulfill the contract (Art. 6 para. 1 sentence 1 lit. b GDPR), we pass your data to the shipping service provider commissioned with delivery, insofar as this is necessary to deliver your goods.
4. Data processing for payments
We work with the following partners for payment processing: technical service providers, banks, and payment service providers.
4.1 Transaction processing
Depending on the payment method selected, we share the necessary payment data with our technical service providers, contracted banks, or the selected payment provider, as required for payment processing. This serves contract fulfillment (Art. 6 para. 1 sentence 1 lit. b GDPR). In some cases, payment providers collect the required data themselves on their own websites. Their privacy policies apply.
4.2 Fraud prevention and optimization
We may provide additional data to service providers to prevent fraud and optimize our payment processes (e.g., invoicing, disputed payments, accounting support). This serves our legitimate interests in fraud prevention and efficient payment management (Art. 6 para. 1 sentence 1 lit. f GDPR).
5. Email advertising
Newsletter
If you subscribe to our newsletter, we use your email address to send you our newsletter regularly based on your consent (Art. 6 para. 1 sentence 1 lit. a GDPR).
You can unsubscribe at any time via a message to us or the unsubscribe link in the newsletter. After unsubscribing, we delete your email address unless you have consented to further use or we are legally permitted to retain it.
6. Cookies and other technologies
General information
To make your visit to our website more attractive and enable certain features, we use technologies including cookies. Cookies are small text files automatically stored on your device. Some cookies are deleted after your browser session ends (session cookies), while others remain on your device and allow us to recognize your browser during future visits (persistent cookies).
These technologies collect and process IP address, time of visit, device and browser information, and information about your website usage (e.g., shopping cart contents). This serves our legitimate interests in optimizing our website (Art. 6 para. 1 sentence 1 lit. f GDPR).
You can find your browser’s cookie settings here: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
7. Social media
Our online presence on Facebook and Instagram
If you consent, your data may be automatically collected and stored for market research and advertising purposes when visiting our social media pages. Usage profiles are created using pseudonyms and may be used to show relevant ads inside and outside the platforms. Cookies are typically used for this.
For details on data processing by each provider and your rights and settings, please refer to their privacy policies.
Facebook is operated by Facebook Ireland Ltd., Dublin, Ireland. Data may be transferred to the USA. Our cooperation is based on EU standard contractual clauses.
Instagram is also operated by Facebook Ireland Ltd. Data may likewise be transferred to the USA under standard contractual clauses.
8. Contact options and your rights
You have the following rights:
Access to your stored personal data (Art. 15 GDPR)
Correction of inaccurate data (Art. 16 GDPR)
Deletion of your data (Art. 17 GDPR), unless legal obligations require continued processing
Restriction of processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Lodging a complaint with a supervisory authority (Art. 77 GDPR)
For questions about your personal data or to exercise your rights, please contact us using the details in our legal notice.
Right to object
If we process your data based on legitimate interests, you may object to this processing with effect for the future. You may object to direct marketing at any time. For other purposes, the right to object applies if reasons arise from your particular situation.
After you exercise your objection, we will stop processing your data for these purposes unless we can demonstrate compelling legitimate grounds or it is necessary for legal claims. This does not apply to direct marketing, which will cease immediately upon objection.